Return and Exchange Policy

1. Introduction

Welcome to Ufac4.shop's Return and Exchange Policy. This policy explains the rules for returning or exchanging items bought on our website, Ufac4.shop.

2. Return Policy

Items can be returned if:

  • You start the return within 30 days of getting your order.
  • You get a Return Merchandise Authorization (RMA) number and instructions from our customer service.
  • The items are in their original condition, unused, with all original packaging and tags.
  • You pay for return shipping unless we made a mistake.

3. Exchange Policy

Items can be exchanged if:

  • You start the exchange within 30 days of getting your order.
  • You get an Exchange Authorization number and instructions from our customer service.
  • The items are exchanged for the same product in a different size or color, or for a different product of equal or lesser value.
  • You pay for return shipping unless we made a mistake.

4. Processing Time

After we get your returned item, we will check it and let you know the status of your refund or exchange.

5. Exceptions

Some items cannot be returned or exchanged, like:

  • Items that are damaged or used too much.
  • Items that are not in their original condition, are damaged, or are missing parts.
  • Items that cannot be returned or exchanged for hygiene reasons or other special conditions.

6. Contact Us

If you have questions about our Return and Exchange Policy, please contact us:

Email: [email protected]
Phone: +1 (609) 397-9853
Address: 11 Church St. Lambertville, New Mexico.