Refund and Cancellation Rules

1. Introduction

Welcome to Ufac4.shop's Refund and Cancellation Rules. This explains how refunds and cancellations work for purchases on our website, Ufac4.shop.

2. Cancellation Rules

You can cancel your order if:

• You ask to cancel before the order is sent out.
• To cancel, contact our customer service at [email protected] or call +1 (609) 397-9853.
• If the order is already sent out, you can't cancel it. Instead, you can return the item under our Return Rules.

3. Refund Rules

Refunds happen if:

• The item is returned as it was, in its original package.
• We will send the refund to the way you paid, within 30 business days after we get the returned item.
• Shipping costs are not refunded unless the return is because of our mistake.

4. Return Rules

You can return items if:

• You start the return within 30 days of getting your order.
• To start a return, contact our customer service for a Return Merchandise Authorization (RMA) number and instructions.
• You pay for return shipping unless the return is because of our mistake.

5. Exceptions

Some items cannot be returned or refunded, like:

• Items that are damaged or used too much.
• Items not in their original condition, damaged, or missing parts.
• Items not eligible for return for hygiene reasons or other special conditions.

6. Contact Us

If you have questions about our Refund and Cancellation Rules, please contact us: