Return Policy

How do I return an item?

To return an item, please email [email protected] with your order number and reason for return. We will provide you with the return address and further instructions.

What is the time frame for returns?

You have 30 days from the date of purchase to return your item for a full refund, provided it is in its original condition.

What conditions must the item meet for a return?

The item must be unworn, unwashed, and in the same condition you received it. It must also have all original tags and packaging.

How long does the refund process take?

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be credited back to your original method of payment.

Who pays for return shipping?

The customer is responsible for return shipping costs unless the item is defective or incorrect.

Can I exchange an item instead of returning it?

Yes, we offer exchanges for items in new condition with tags and original packaging. Please email [email protected] to arrange an exchange.

What about defective or incorrect items?

If you receive a defective or incorrect item, please contact us at [email protected] immediately. We will cover the return shipping costs and send you a replacement at no additional charge.

Are there any items that cannot be returned?

Customized or personalized items cannot be returned unless they are defective or incorrect.

What if I receive a damaged item?

If your item arrives damaged, please email us at [email protected] within 24 hours of receipt with photos of the damage. We will arrange for a replacement or refund.

Do you offer refunds on shipping costs?

Shipping costs are non-refundable unless the return is due to our error (e.g., you received a defective or incorrect item).